Category: Private transfer

Yes, you can cancel your booking up to 24 hours before the scheduled service and receive a full refund. Changes can be requested by email and are subject to our approval.

You can pay securely through our website using a credit or debit card. If this is not possible, please contact us directly to arrange an alternative payment method, such as bank transfer or cash.

Yes, we actively collaborate with tour operators and travel agencies worldwide.

We provide reliable and customized private chauffeur services for:

• private and group tours
• tourist itineraries
• airport and intercity transfers
• events and tailor-made programs

Thanks to our experience, we can integrate transport services into travel packages, ensuring punctuality, flexibility, and dedicated support.

We recommend contacting us in advance at info@apuliatrip.com to organize services efficiently.

Yes, we offer dedicated passenger transport services for events, weddings, and special occasions.

We can assist with transfers for:

• newlyweds and guests
• corporate and private events
• ceremonies, receptions, and multiple locations

Services are customized based on logistics, number of passengers, and schedules, with minivans, minibuses, or coaches available.

We recommend contacting us in advance at info@apuliatrip.com to plan everything efficiently.

Our fleet includes different types of vehicles to meet all travel needs:

• Minivans (7–8 passengers): ideal for private transfers, families, and small groups
• Minibuses: suitable for medium-sized groups, tourism, and events
• Coaches: available for large groups, organized tours, and major events

Vehicle allocation is determined at the time of booking based on passenger numbers and service requirements.

Our drivers primarily speak Italian and, in most cases, have a basic knowledge of English.

It is possible to request a fluent English-speaking driver, but this is a special service subject to availability and additional cost, to be arranged in advance via email before booking.

We specialize in tourist transfers and tours, and we provide support throughout the service. Our phone assistance is also available in English to ensure clear communication if needed.

Not always.

Some bookings are confirmed automatically, while others require manual review and approval by our staff.

This usually applies to:

• night-time services or special time slots
• areas with limited vehicle availability
• last-minute or specific requests

In these cases, the booking remains pending until confirmed. You will be notified as soon as it is accepted or rescheduled.

We recommend booking as early as possible to ensure availability and optimal service organization.

Generally, we accept bookings with a minimum notice of 12 hours before the service.

Last-minute requests may still be accepted depending on availability and will be confirmed after operational verification.

Yes, a dedicated emergency number is available for customers with an active booking.

It should be used only for urgent situations related to the ongoing service (e.g. delays, difficulty finding the meeting point, or immediate communication with the driver).

Emergency contact: +39 347 0752081

For non-urgent requests, please use email or standard contact channels.

No, all our services are strictly private.

Each booking is dedicated to a single customer or travel group, with no vehicle sharing. This ensures:

• maximum comfort and privacy
• direct travel with no detours
• personalized service tailored to your needs

We do not offer shared or group transport services.