(in accordance with EU Regulation 2016/679 – GDPR and ePrivacy Directive)
1. Data Controller
The Data Controller is Eurocar Auto S.r.l., with registered office in San Pancrazio Salentino (BR), Via Walter Tobagi 48 (72026).
VAT No.: IT02336180746
Email: info@apuliatrip.com.
2. Types of Data Collected
Through the website www.apuliatrip.com and the online booking system, we collect the following categories of personal data:
- Identification data (first name, last name)
- Contact data (email address, phone number)
- Booking data (date, time, pick-up and drop-off address, transport service details)
- Payment data (processed via external providers)
- Technical browsing data (IP address, browser type, device)
- Any additional information voluntarily provided by the user
3. Purpose of Data Processing
Personal data are processed for the following purposes:
- Management of private hire transport bookings (NCC service)
- Processing of online payments via secure platforms
- Sending operational communications (booking confirmations, customer support)
- Administrative, accounting, and tax obligations
- Improvement of the website user experience
- Sending promotional and marketing communications (only with prior consent)
4. Legal Basis for Processing
Data processing is based on:
- Performance of a contract or pre-contractual measures
- Compliance with legal obligations
- Consent of the data subject (for marketing and non-essential cookies)
5. Processing Methods and Security
Data processing is carried out using electronic and digital tools, in compliance with the principles of lawfulness, fairness, and transparency.
Appropriate security measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of data.
6. Online Payments (Stripe and PayPal)
Payments made on the website are processed through secure external platforms such as:
- Stripe
- PayPal
Payment data are transmitted directly to these providers and are not fully stored by Eurocar Auto S.r.l.
Users are invited to consult the respective privacy policies on the providers’ official websites.
7. Cookies and Tracking Technologies
The website uses a cookie banner compliant with applicable regulations to collect user consent.
The following types of cookies are used:
- Technical cookies (necessary for website functionality)
- Analytical cookies (including anonymized data)
- Profiling and marketing cookies (only with prior consent)
Users can:
- Accept or reject cookies via the banner
- Modify their preferences at any time
- Disable cookies through their browser settings
For more details, please refer to the dedicated Cookie Policy.
8. Data Retention
Personal data will be retained:
- For the time necessary to provide the service
- For tax and accounting purposes (up to 10 years)
- Until consent is withdrawn (for marketing purposes)
9. Data Sharing and Disclosure
Data may be shared with:
- IT service providers (hosting, website management, booking software)
- Payment providers (Stripe, PayPal)
- Tax, legal, and administrative consultants
- Public authorities, where required by law
Data will not be publicly disclosed.
10. Data Transfer Outside the EU
Some data may be transferred to countries outside the European Union (e.g. via Stripe or PayPal).
Such transfers are carried out in compliance with GDPR safeguards (e.g. Standard Contractual Clauses).
11. Data Subject Rights
Users may exercise the following rights:
- Access to personal data
- Rectification or deletion
- Restriction or objection to processing
- Data portability
- Withdrawal of consent at any time
Requests can be sent to: info@apuliatrip.com .
12. Changes to this Policy
Eurocar Auto S.r.l. reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page.
Last update: 15/10/2026