What happens in case of a flight delay?

In case of a flight delay, we always try to provide the service at no extra cost by rescheduling the transfer with the first available driver.

However, we cannot guarantee the driver’s arrival exactly at the new landing time, as availability depends on ongoing operations.

In case of very long delays (several hours) or if the service cannot be reasonably guaranteed, the customer may choose between:

• rescheduling the transfer, or
• a full refund

Our goal is always to provide an efficient and transparent solution.